Feedback Need to Know Ordering Information About Groovin' Gourmets Groovin' Gourmets Menu
 
     
 

 

We're located in the bright yellow building in the Fan.

We cater numerous events daily throughout central Virginia: pharmaceutical lunches, corporate and private functions including: breakfasts, lunches, dinners, dessert socials, open houses, employee appreciation events, coffee breaks or even a midnight snack for the overnighters.

Our office staff makes ordering easy. With our extensive database, we remember your favorites and can recommend something new each time you call.

Enjoy your event and leave details to our experienced staff. Our teams can provide... chef attended breakfast /dinner stations, company retreats or holiday parties, anniversaries or weddings. Special requests? Please let us source hard to find theme items, novelty give-aways, corporate awards, and all the rest.

Enjoy your party, don't work it.

You can order 3 ways:

  1. Call: 804-868-8900 to speak with one of our staff and place your order.
  2. Email: food@groovingourmets.com (E-mail orders require minimum of 48 hours notice from confirmation phone call. Please do not email same day orders. If email happens to go down, we won’t be able to pull up your order.)
  3. Fax: 804-868-8901
    If placing an order by email, fax or leaving a message on our voice mail, all orders will be confirmed with a phone call. If you do not receive a confirmation call within several hours of placing your order, please contact us. We may have not received the order.

1. A minimum 24-hour notice is requested for us to get your order ready, the way you want it. Orders placed within 24 hours of event are limited to menu availability.

2. Cancellation: Sometimes cancellations and party size reductions are inevitable. Groovin’ Gourmets has a 24-hour cancellation policy.

Events cancelled less that 24 hours before the event will be charged in full. 50% of that charge may be applied to future bookings within 30 days. Remember that we will be happy to redirect your meal to another location with adequate notice.

Sunday orders must be cancelled by Noon, Friday. Monday orders must be cancelled by 5:00 PM Friday.

Groovin’ Gourmets assumes no liability for order cancellations transmitted by web, fax, or answering machine, until a Groovin’ Gourmets employee confirms your cancellation by a return phone call.

Special Events will be secured with a written contract and deposit.

3. Pickup orders must be paid in full prior to your arrival. Just pull up to our building and we’ll bring the food directly to your car. (We request a phone call if you are not going to be within 15 minutes of your pick up time.)

4. No more losing paper receipts! We email invoices to you on the day of your event. Double-check us! We send confirmation emails the day prior to your event. We strongly recommend you review it to ensure your order is accurate. If you do not receive an email the day before your event, call us ASAP.

5. Delivery: We deliver where you want it! $20.00 to most areas in Greater Richmond. Delivery to Fredericksburg, Charlottesville and Tidewater also available -- inquire for details and pricing.)

6. Our large number of delivery drivers are knowledgeable with many area office locations and set up requirements. We are in constant communication with each driver. In the rare event that something is missing from your order, please call us immediately. We can usually correct a problem within minutes.

7. Our food is presented on quality black disposable trays (cold/room temp food) and small and large aluminum foil pans (hot foods) ready for you to open and enjoy. Disposable wire rack chafers (to keep your food warmer longer) can be included for an additional fee of $7.95 each.

8. High quality Sugarcane plates and bowls, black (plastic) cutlery kits, serving utensils, beverage cups, and coolers are included upon purchase of complete meal. Higher quality disposable products are available for an additional fee. Silver service (real linens, chinaware, glassware, stainless steel chafing dishes, servers, etc) is available upon request and is priced per event.

9. Gift certificates are available at your request.

10. Weekend Orders: We are happy to accept Saturday orders by 12:00 noon Friday.

11. Terms of Payment: Regular clients are on net 30-day terms. First time orders must be secured with a credit card or a cleared check at the time of placing your order. We accept checks, American Express, MasterCard, Visa, and Discover for payment. Events over $1,000.00 and paying by credit card will be accessed a 3% processing fee.

12. Payments made after 30 days of event will be subject to a $10.00 fee or 2% of remaining balance, whichever is greater, calculated monthly.

Prices and availability are subject to change without notice.

 

 

Groovin’ Gravy is redeemable for food and services provided by Groovin’ Gourmets. Maximum amount that can be earned in a 6 month period is $500. Start today by calling or emailing us to get signed up for Groovin’ Gravy. Credits will accrue from sign up date until 7/1/08. Those signing on after 7/01/08, credits will accrue from sign up date until December 31, 2008. Clients need only to sign up once. Credits must be used 6 months from date of issue. Credits are not redeemable for cash.

Groovin’ Gravy will be awarded on 7/1/08 and 12/31/08.



 
     

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